Overview: Business

cloud

include ROI pages in this category

What do managers want?

“There is really only one management question: What do we need to pay attention to in order to be successful? Similarly, there is only one individual question: What do I need to pay attention to in order to be successful? ” Verna Allee

Personal goals include emotional payback and meaningful challenge. Strategic objectives are primarily people issues, establishing:

  • can-do spirit among workers
  • collaborative teamwork & innovation
  • a limber, sustainable organization
  • first-class customer service, higher sales

Return on Investment

Links

Jay Cross, The Big Picture on ROI
Jay Cross, Making the Business Case for Informal Learning
Tony Karrer, ROI and Metrics in eLearning
Dennis Howlett, ROI is so Business 1.0 Not
Elsua, Making the Business Case for ROI